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Privacy Policy

Africa Afya Healthcare is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect
Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit through contact forms or when subscribing to our services.

Non-Personal Information

We may collect non-personal information automatically when you interact with our website, including your IP address, browser type, operating system, referral source, and browsing activity on our site. This data is used for improving the website and enhancing user experience.

2. How We Use Your Information
Providing Services

We use the personal information you provide to offer our teleradiology services, teleradiology software, and investment services. This includes responding to inquiries, processing requests, and providing updates on our services.

Communication

We may use your contact details to send important updates, newsletters, marketing materials, or service-related notifications. You can opt-out of receiving marketing communications at any time by following the unsubscribe link in the emails.

Improvement of Services

Non-personal data collected helps us improve our website’s functionality, user experience, and overall service offerings.

Legal Compliance

In some cases, we may use or disclose your personal information to comply with legal obligations, protect our rights, or cooperate with law enforcement.

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device, allowing us to remember your preferences and gather information about how you use our site.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, please note that disabling cookies may affect the functionality of certain parts of our website.

4. Data Sharing and Disclosure
Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities, including law enforcement agencies.

Business Transfers

In the event that Africa Afya Healthcare undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify users of such changes to ownership or control of their personal information.

5. Data Security

Africa Afya Healthcare takes the security of your personal information seriously and implements industry-standard security measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and restricted access to personal data.

However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the right to access, update, or request deletion of your personal information at any time. If you would like to review, correct, or delete your personal data, please contact us using the contact details provided below.

You also have the right to opt-out of receiving marketing communications from us at any time by following the instructions in the communication or by contacting us directly.

8. Third-Party Links

You also have the right to opt-out of receiving marketing communications from us at any time by following the instructions in the communication or by contacting us directly.

9. Children’s Privacy

Africa Afya Healthcare does not knowingly collect personal information from children under the age of 18. If you believe that we may have collected information from a child under 18 without parental consent, please contact us, and we will take appropriate steps to delete such information.

10. Changes to This Policy

Africa Afya Healthcare reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date. By continuing to use our website after changes are made, you agree to the revised terms of the Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@africaafya.co.ke
Phone: +254 799657949

This Privacy Policy was last updated on September 13th 2024